Privacy Policy
Effective Date: November 28, 2025
1. Introduction
Swan Refuge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and other contact information you provide.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our services
- Understand and analyze how you use our website
- Communicate with you, including for customer service and updates
- Send you marketing and promotional communications (with your consent)
- Process transactions and manage orders
- Prevent fraud and enhance security
4. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf.
- For Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@swanrefuge.com